FAQs
Some of the queries we hear most often.
Common Questions
Most Popular Questions
For the most updated and verified list of devices that we recommend to use with Digi-sign for digital signage, please visit the Digi-sign Hardware Selector page. The hardware selector has a range of diverse options by budget, features, and operating system which you can use to display the Digi-sign app. Devices can also be used which support changing screen orientations to landscape or portrait modes.
You do not need a physical television screen or display to get started with using Digi-sign. You can use Digi-sign on your laptop, desktop, smartphone, mobile device, or tablet.
Yes, you can use a smartphone, tablet, or mobile device to run the Digi-sign app if you’re using a supported mobile phone and operating system. You can download the Digi-sign app from the iOS (Apple Devices) or Google Play Store (Android Devices). To review instructions on how to download to your smartphone, please click here for an overview.
You can review all of our pricing plans and discount information on the Digi-sign Pricing Page.
At the end of your free trial period, you will still have access to all of your managed content, apps and media in Digi-sign. Your screens will temporarily become disabled until a credit card is entered or payment plan is processed on the account to fully activate your xesignage account.
Yes, you can manage your account and segment it by People, Groups and Spaces. This feature allows you to invite users to your Digi-sign account via email, create groups to sort your users with role permissions, and manage Spaces for access.
Digi-sign supports most standard and commonly used file-type formats for everyday use - you can seamlessly upload almost all images, documents, videos, creations, graphics and more.
Yes, Digi-sign has the ability to display private web pages and dashboards using a security-first technology which handles login data. You can click here to learn more about Digi-sign Dashboards.
For a full walk through and video demonstration on how to use Digi-sign.
Digi-sign has a wide selection of diverse apps to choose from and display on your digital screens. Please click here to view the Digi-sign Apps.
We use Stripe – a well-known and highly trusted provider of payment services and an accredited PCI Level 1 Service Provider. Our servers never see your credit card information and we know it’s held safely.
Digi-sign is hardware agnostic; as a Cloud-based software it works on any device. We have built players for Chrome, Android, Amazon, Windows, Mac, iOS and BrightSign devices. We have also built our own operating system and device, purpose-built for digital signage and fully optimized for Digi-sign: Digi-sign OS (XEOS). We recommend visiting https://digi-sign.co.uk/hardware for the most updated information on recommended hardware and operating systems to use with the Digi-sign app.
If you have any additional questions or feedback about Digi-sign, feel free to reach out to our support team at support@digi-sign.co.uk
Can't find what you're looking for?
You can also check out our Help Center to review how-to guides, troubleshooting, and general questions.